FIELD SERVICE TECHNICIAN
RKI Instruments, Inc., an innovative gas detection company located in Union City, is seeking a focused individual with strong technical and customer service skills to provide on-site and in-shop service on RKI Instruments and Riken Keiki portable and continuous monitoring gas detection instruments.
A.Purpose and Scope
Technician is responsible for providing maintenance, calibration and start-up services on RKI and Riken Keiki portable and fixed gas monitoring instruments at RKI Instruments and at customer sites.
Technician provides evaluation, estimates, troubleshoot to component level and calibration of customer returns. Technician may be asked to provide upgrades, conversions and modifications to instruments based upon instruction from Department Supervisor, Manager and Engineering. Technician will be responsible for maintaining customer service contracts, updating data files, creating field service proposals, scheduling and billing service and working with end user on new system installations.
A.Education and Training
Technician must have an Associates Degree in electronics or other related field and at least 5 years prior repair/field service experience and or equivalent military training. Technician must be able to communicate clearly both in oral and written English and be able to work independently. Technician must have excellent customer service skills,a clean DMV record and current passport for international travel.
B.Technical & Physical Requirements
Technician must be proficient with the use of electronic test equipment including but not limited to digital voltmeter, oscilloscope, ammeter, power supply, basic hand tools. Technician must also be able to read and understand schematics, loading drawings, bill of materials, wiring diagrams, be proficient in AC, DC and digital theory and possess excellent mechanical and soldering skills. Semiconductor clean room experience desired. Technician must be able to carry loads of up to 50 lbs. and work on ladders.
Please email firstname.lastname@example.org to apply.
Thank you for your interest in RKI.