Careers at RKI

Sr. Field Service Technician

RKI Instruments, Inc., an innovative gas detection company located in Union City, is seeking a focused individual with strong technical and customer management skills to provide on-site and in-shop service on RKI Instruments and Riken Keiki portable and continuous monitoring gas detection instruments.

RESPONSIBILITIES

  • Generate quotations to provide on-site service
  • Work directly with customers to schedule and carry out scheduled service.
  • Generate calibration reports and provide service documentation to customers.
  • Be responsible for maintaining service vehicle and inventory
  • Work with the department manager and regional manager to develop new field service opportunities.
  • Provide evaluation, estimates, troubleshoot to component level and calibration of customer instruments that are returned to RKI Instruments, Inc.
  • Must have a clean DMV record and will be required to undergo a background check.
  • May be asked to provide upgrades, conversions and modifications to instruments based upon instruction from department manager and engineering.

JOB REQUIREMENTS

  • At least 5 years prior field service experience and or equivalent military training. Also must be able to communicate clearly both in oral and written English and be able to work independently. Also must have excellent customer service skills.
  • Must be proficient with the use of electronic test equipment including but not limited to digital voltmeter, oscilloscope, ammeter, power supply, and basic hand tools.
  • Must also be able to read and understand schematics, loading drawings, bill of materials, wiring diagrams, be proficient in AC, DC and digital theory and possess excellent mechanical and soldering skills. Also must be able to carry loads of up to 50 lbs.
  • A Bachelors Degree in electronics or other related field is preferred.
  • Must have management or supervisory experience.

To Apply
Please email your Cover Letter and Resume to hrdept@rkiinstruments.com

 

Thank you for your interest in RKI.

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